1. BACKGROUD

·       These terms and conditions govern your booking and use of a DMV Makeup Artistry (Service).

·       By booking or using a Service, you indicate you have read, understood and accept these terms and conditions.

2. HOW IT WORKS

·       Bookings for a Service is made via email or by filling out the correct form for the service you are after via the contact page.

·       Please advise time & date. (Tuesdays & Wednesdays only for lash lifting.)

·       Pay the booking fee.

·       We will send you a confirmation email and reminder SMS before your appointment.

·       Your appointment is not confirmed until proof of payment is received (screen shot of receipt).

3. PAYMENT

·       The booking fee is in Australian dollars.

·       The booking fee is payable at the time of booking.

·       You are not booked in until proof is sent through.

·       The booking fee is non-refundable and non-transferable * under any circumstances.

. If you decide to pay in full and cancel/arrive late your appointment you will not be entitled to a refund. Pay in full at your own discretion.

4. CANCELLATIONS

·       You can manage your bookings, including cancellations, by contacting us at dana@danavaughan.com.au.

·       If you change your mind or/and cancel an appointment, we will retain the booking fee paid (by way of liquidated damages).

·       We reserve the right to cancel your appointment for any reason and at any time, without notice to you. If we do so, we will provide you with a refund of the booking fee.

. Cancellations due to Covid-19 will not be refundable or transferable.

5. LATE ARRIVALS

·       If you are late to your appointment, we may need to shorten the length of your appointment or change the Service you have booked.

·       If you are more than 15 minutes late to your appointment, we may, at our absolute discretion cancel your appointment & your booking fee will not be able to be used at a later date.

. If you arrive late to your appointment (based on if Dana has availability to do it) and it causes Dana to finish your makeup after hours, you will be charged an out of hours fee.

6. NO SHOWS

If you do not attend your booked appointment, we will cancel the appointment and retain the booking fee (by way of liquidated damages).  The remaining amount of your booking is to be paid or you will not be booked in again.

7. YOUR APPOINTMENT & EXTRA INFO

·       Please note that this studio is located at Dana’s family home. The studio space is not large and therefore if you want to bring someone along to your appointment you must ask first. We reserve the rights to turn away guest who have not booked in to have a service(s).

·       Due to high demand, we work on a first in best dressed procedure. Bookings are not held for any longer than 24 hours after agreeing with service provider on time and date. Booking fees must be paid within this time frame or the space will open up again.

8. ADDITIONAL CHARGES

MAKEUP

·       Arriving with any makeup on will result in a removal fee from $10 and possibly shortened appointment.

·       Out of hours (before 8am & from 5pm) incur additional fees. Stated upon booking.

·       Makeup bookings will incur an additional fee.  Stated upon booking.

·       Bookings can be made for Public Holidays; however, surcharges apply. Stated upon booking.

LASH LIFT & TINT

·       Arriving with any eye makeup (mascara, eyeshadow, concealer etc) on will result in a removal fee from $10 and possibly shortened appointment.

9. PRIVACY POLICY

In order to provide better service to our valued customers, DMV Makeup Artistry may request personal details such as your name, address, telephone number or e-mail address. If you choose to withhold requested personal information, DMV Makeup Artistry may not be able to provide you with the customer service you require should that depend on the collection of that information, particularly if the collection of that information is required by law.

DMV Makeup Artistry will not sell or disclose the Customers personal information/details to any third party without the customers consent unless in the purpose of purchase/deposit or if necessary, to comply with laws, investigations or legal proceedings

10. GOVERNING LAW

· These terms and conditions are governed by the laws in force in Victoria, Australia.

·        By booking or using a Service, you submit to the exclusive jurisdiction of the courts in Victoria.

11. COVID - 19

· We are now in our 3rd year of Covid-19 and are fully aware of the risks associated with contracting the virus. If you fall sick and need to cancel your appointment your booking fee will not be refundable or transferable and will result in a loss of your booking fee.

*IMPORTANT NOTE - CHANGES BEYOND OUR CONTROL

If a significant change is made for reasons beyond our control, then, to the fullest extent permitted by law but not otherwise, we are not liable to compensate you. These include: war, threat of war, riots, civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, fire, epidemics, pandemics, health risks, changes due to rescheduling or cancellation of event; closed or congested airports or ports, hurricanes and other actual or potential severe weather conditions, act of government or public authorities or other circumstances amounting to force majeure and/or Acts of God.

Booking fees may be made transferable if any of the above occurs, subject to availability. Booking fees will remain non-refundable.